I'll start by saying, just book the appointment with Carah. It's a no brainer! All I walk around telling everyone is, "I wish I would have done my eyebrows sooner!" I am a simple girl who doesnt like to do my makeup everyday so now that I have my brows microbladed and shaded I dont have to worry about having incomplete brows that didnt complement my lash extensions. Not only did my eyebrows come out amazing but the entire process was a breeze. Carah makes you feel so comfortable, answers all your questions, gives you so much info so you're able to understand each step. She is very knowledgeable. Her location is so cute and very clean. She was very thorough with santitation with using new needles. Speaking of needles, microblading does not hurt- you are numbed throughout your appointment which really helps keep the pain to a minimum. I am now 1 year post first session and my eyebrows still look amazing.